Texas Health and Human Services logo and 211Texas logo

2-1-1 Texas/United Way HELPLINE provides free and confidential information and referral services to those in need, 365 days a year, 24 hours a day.

2-1-1 Texas/United Way HELPLINE specialists have information about virtually every community resource you can imagine and can provide help in 150 languages. Referrals are based on the most comprehensive database of social services in the state.

You do not need to face your problems alone.

HELPLINE specialists are always available to listen and to provide the information that will guide you through life’s challenges.
Community resource information includes:

• Basic Needs
• Senior Services
• Veterans Services
• Child Care

• Employment Services
• Health Care
• Legal Services
• Disaster Resources


Nonprofits like United Way and various government agencies provide excellent programs to support people in need. The problem: The people who need these programs often don’t know they exist.

This is why United Way supports the Calling for 2-1-1 Act. The bill would create a national social service hotline, 2-1-1, to help people find organizations that can help them.

There are already 240 active 2-1-1 call centers in 46 states, but they lack the resources needed to build an adequate telecommunications infrastructure, provide appropriate staff levels and training, establish or maintain 24-hour-a-day service, ensure complete and accurate informational databases, and reach rural populations.

The Calling for 2-1-1 Act would provide funding necessary to meet these needs.

While there is significant support for the bill, we need your help to ensure that legislators view passage of the bill as a priority and get it done.